Frequently asked questions.
What does the $15 fee cover?
It covers registration of your request, an initial review of your campaign details, assessing which services may fit, and communicating proposed next steps. It is not the price of every service on the website.
Which payment network should I use?
USDT on TRON (TRC20) only. Verify the wallet address and network before sending funds.
Will Nexora guarantee donations?
No. Donations and campaign results depend on factors outside our control. We do not guarantee a fundraising total.
Is advertising spend included?
No, not unless a written quote specifically includes it. Third-party platform fees and ad budgets should be identified separately.
Can I get a refund?
Ask Nexora to provide the refund and cancellation terms in writing before you pay. Do not assume a payment is refundable unless the agreed terms say so.
How do I send proof of payment?
Submit your transaction ID and payment date using the payment page, then attach the receipt or screenshot in the WhatsApp conversation. Payment still needs to be checked.